Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

Additionally, you can track the status of your order from your "order history" section on your account page on the website.

We can only change orders that have not been processed for shipping yet.

Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

To make changes to your order, please reach out to support through the contact form.

We currently ship Australia-wide.

Unfortunately we do not ship international.

Sorry we do not send to PO boxes.

Once you've placed your order, it usually takes 24 to 48 hours to process it for dispatching.

You can purchase on our website using either VISA or Mastercard debit or credit card.

We additionnaly offer support for Shop Pay, Apple Pay, and Google Pay.

You can chose these payment methods at checkout.

Unfortunately, we do not accept BNPL payment at this stage.

Yes we have our physical store located below.

TOKYO MART

Shop 27, Northbridge Plaza, 113 Sailors Bay Road, Northbridge, NSW, Australia 2063

(02) 9958 6860